IMO Blog
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IMO Services Center Around Customer Service
The following blog post was written by Ruth O., an IMO Medical Bill Review Supervisor in Carrollton, TX. "Hello and how may I help you?" We have all heard those words. To a customer service representative they ...
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February 2012 IMO Employee of the Month – Pauline M.
The February 2012 IMO Employee of the Month is none other than Pauline M. – known as Ms. Pauline in our Dallas office! Pauline joined the IMO team five years ago and serves as a Medical Bill Review ...
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Your Guide in Choosing a Network – The Top 15 Questions
Why do I need a Network? What are my choices? Can a carrier have more than one contract with an HCN? These questions and the many others listed below are addressed in our new resource: "Your Guide in Choosing a Network".
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IMO Begins College Internship Program
Launching this spring, the IMO Internship Program will allow college students to gain professional skills in areas of marketing and business development. Goals and projects will include some of the following: Social Media, ...
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Can’t Sleep? What’s Keeping Risk Managers Up at Night – Part 2
The below article was reprinted [not in its entirety] with permission from the Fall 2011 issue of Litigation Management. For more information about the magazine or the Claims and Litigation Management Alliance, please visit www.theclm.org. Author Patricia Kagerer
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Meet Timi – IMO Case Managers Make a Difference
Blog post written by Lucy A., IMO's Regional Supervisor for Medical Case Management. Timi R. is one of our Certified Disability Management Specialists and has worked with IMO for the past 19 years. She grew ...
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Can’t Sleep? What’s Keeping Risk Managers Up at Night – Part 1
The below article written by Patricia Kagerer was reprinted [not in its entirety] with permission from the Fall 2011 issue of Litigation Management. For more information about the magazine or the Claims and Litigation Management Alliance, please visit www.theclm.org.
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January 2012 IMO Employee of the Month – Ericka A.
On behalf of the entire IMO Family, we congratulate Ericka A. – our first 2012 Employee of the Month! Ericka serves as a Bill Review Team Lead and started with IMO in 2008. She has ...
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IMO Serves Its Community this Holiday Season
The holiday season is in full swing and the IMO family has served its community through two initiatives this year – Shoes for Orphan Souls in support of Buckner International and an Adopt a Family Program
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