IMO’s 

Originally from McAllen, TX, Rebecca has worked in the Workers’ Compensation field for over 6 years and believes giving 100%+ in everything you do is key. She is blessed with a wonderful husband, two kids and a grandson.

Read what some of Rebecca’s nominators had to say: 

Rebecca is “always helpful, nice, and patient. It doesn’t matter what she might be working on at the time, when you have a question for her she will stop and answer you. She is a great co-worker.”

Rebecca “goes above and beyond her required job duties. She demonstrates excellence in her performance in multiple facets…  

She is very thorough in her duties as a intake coordinator; she identifies when clinical is missing or inappropriate for the review and contacts the provider’s office without being prompted by the nurse.

I believe she deserves recognition of her exemplary work. She shows compassion to the injured employees when they call for assistance. She assists providers with requests in a supportive manner that demonstrates IMO is there to provide support in assuring their request gets the utmost attention.

Rebecca is an asset to IMO in her compassionate care; broad knowledge base of the Workers Compensation process; and support to her assigned nurse, co-workers, and carriers/adjusters.”

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Rebecca will receive a reserved parking spot for the month, a $100 gift card, lunch with the IMO President and / or direct supervisor, acknowledgment on our Website and Social Media Platforms, and a certificate for her desk. Congratulations from the entire IMO Family! Share and Enjoy:

IMO Position Opening for Pre-Auth / Utilization Review Nurse

Please see specific qualifications listed below:

The Nurse will review medical treatment records of patients with a work related injury to make a determination on medical necessity for services requiring Pre-Authorization. The Nurse will process requests for Pre-Authorization determination from Health Care providers or injured employees and review clinical data to determine if the request can be approved as medically necessary.

The Nurse will utilize standard evidence based practice guidelines and best treatment practices as well as compile, process and maintain medical records of injured employees in a manner consistent with medical, administrative, ethical, legal and regulatory requirement of the Health Care system.

RN with Utilization Review and Pre-Authorization experience preferred. Workers’ Compensation experience is required.

If interested in above position, please email your resume to hr@injurymanagement.com. Thank you! Share and Enjoy:

Grandmother to 13 grandchildren and five great grandchildren, Deborah considers her family her greatest joy. Most recently, she received her Bachelor of Science in Technical Management in 2011 and resides in Mesquite, TX, a place she now calls home. 

Read what some of Deborah’s nominators had to say: 

“From the first day that I started working with Deborah she demonstrated qualities that are deserving of Employee of the Month.  Deborah is friendly and kind to others and always has something nice to say.  She is a team player who is willing to cooperate and help IMO and her co workers any way she can.  Deborah takes pride in her position at IMO and works very hard to perform her duties to the best of her ability.  Any company would be blessed to have Deborah as an employee.”

“I’d like to nominate Deborah R. for Employee of the Month. She works so hard for so many people and still trys to be sure that everyone has a smile on their face.”

Deborah is “without question a great asset to the MBR department. She goes above and beyond her normal job duties to ensure that all claims are reviewed in a timely manner. Not only is her position in the mailroom the foundation… she has a great spirit and deserves recognition.”

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Deborah will receive a reserved parking spot for the month, a $100 gift card, lunch with the IMO President and / or direct supervisor, acknowledgment on our Website and Social Media Platforms, and a certificate for her desk. Share and Enjoy:

To contain Health Care costs it is important for employers to have continuous personal connections with employees. Collaboration with all parties, including adjusters and the medical community is critical in achieving best practices and outcomes.

Read the full story here. Questions can be directed to Catherine Benavidez at 877.742.4477 Ext. 113 or cbenavidez@injurymanagement.com.

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IMO Position Opening for On-Site Care Coordinator

Oversee the management of an on-site clinic (located in the south Dallas area). Please see specific qualifications listed below: 

1. Ensure that all necessary supplies are in stock in order to ensure delivery of services
2. Provide First Aid and complete required forms per client specification – CPR certified at instructor level
3. Assist with the initial process of intake and investigations of recordable and non-recordable injuries
4. Work with supervisors / managers in ensuring injured employees are provided the necessary reasonable accommodations with appropriate transitional work plans in place
5. Oversees billing process per protocols of specific clients
6. Provide wellness programs and participation with injury prevention programs
7. Demonstrate abilities, skills and knowledge of case management protocols, guidelines, and roles in regards to working with employees and clients
8. Requires a LVN, LPN, RN, PT, or OT license with either a bachelor’s degree or associates degree
9. Requires at least 5 years of direct experience in a medically related field

If interested in above position, please email your resume to hr@injurymanagement.com. Thank you!Share and Enjoy:

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One of IMO’s goals in the new year is to connect with different local and regional chambers in an effort to promote community involvement, organic relationships and mutually beneficial partnerships. Our most recent joint venture is with the Fort Worth Hispanic Chamber of Commerce (FWHCC).

The FWHCC mission is “Creating, Promoting and Enhancing Economic Opportunity & Prosperity for the Fort Worth Hispanic Business Community.”

“Work is from 9-5 p.m. and business is done from 5-9 p.m.” said chamber President Rosa Navejar. IMO looks forward to getting involved in varied development initiatives, participating in procurement roundtables, attending business after hours events and taking advantage of the many benefits the chamber offers.

For more information visit the FWHCC Website. 

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Susan has served our company and clients since 2009. In this short time, she has contributed tremendously with 38 years of experience in the hospital, insurance and workers’ compensation industries. Inspired by her mother and encouraged by her colleagues, she is grateful for this award.

Susan received several nominations, here are some of the highlights:

“Susan is a dedicated employee, who has a light of positivity flowing out of her.  She keeps an upbeat personality throughout the day.   Susan takes the time to educate all those around her, whether it be a provider, a claimant, or a fellow co-worker… Susan is someone I can look up to.”

“Susan is a dedicated and dependable hard worker… She has great knowledge that she shares with her co-workers.  She is very good with difficult situations, taking the time to explain and smooth things over.  Susan is very caring and considerate.”

Susan’s “experience in Case Management has really assisted the IMO Pre-Authorization department tremendously. Any medical question is answered with a detailed explanation followed by a email reference from a website to assist me with any future Pre-Authorization requests. Her role as a Pre-Authorization Nurse fits her very well. She is very concerned with the health of many of the claimants. She assures that the best treatment recommendations are within the current medical scope.”

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Susan will receive a reserved covered parking spot for the month, a $100 gift card, lunch with the IMO President and / or direct supervisor, acknowledgment on our Website and Social Media Platforms, and a certificate for her desk. Outstanding job! Share and Enjoy:

“Hello and how may I help you?”  We have all heard those words. To a customer service representative they encourage the beginning of a great conversation and to help the caller know we care.

Customer service is an integral part of the job we do and our clients are our most vital assets. Without them we would not and could not exist.  By listening, anticipating, understanding and appreciating callers’ needs, we strive to reach that high mark of satisfaction – at IMO, this is a priority. 

Our company mission is centered around serving others and it is our goal to answer your questions quickly, correctly and with a smile you cannot see but know is there.

Injury Management Organization, Inc. (IMO) is a Health Care Cost Containment company founded in 1991, serving private and public employers, non-subscribers, insurance carriers, third party administrators and medical providers with a full suite of managed care services. To learn more about our services, please visit the “Overview & Mission” page. 

Happy Valentine’s Day to you and yours! We look forward to connecting with you soon. Share and Enjoy:

Originally from Pilot Point, TX, she served as an operating room nurse and director of surgery for 18 years. For the last two decades, she has dedicated her professional career to our industry.

Pauline received several nominations, but there was one in particular that encompassed the true spirit of her character and work ethic: 

“Pauline has been at IMO since 2007 and I am amazed by the stamina and character traits she shows. She is a fine example to everyone of loyalty, and dependability. She is very positive and takes the “bring it on” approach to work load. She is always there on time and sets a great example for other staff members. She is smiling and friendly. It is commendable that age seems to be no barrier to quality of the product she delivers. Pauline has so much history in the business and has such a story to tell in the medical field. She is definitely an asset to the organization.”

Thank you for helping us congratulate a special member of the IMO Family! 

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Pauline will receive a reserved parking spot for the month, a $100 gift card, lunch with the IMO President and / or direct supervisor, acknowledgment on our Website and Social Media Platforms, and a certificate for her desk.Share and Enjoy: