Utilization Review
Opportunities to Managed Care.
IMO is certified by the Texas Department of Insurance (TDI) as a Utilization Review Agent (URA) for all lines, including Workers’ Compensation, Provider Networks, and Group Health.
IMO follows URAC standards for Pre-Authorization and utilizes the Official Disability Guidelines as its Evidence Based Guidelines (EBG) for Network and Non-Network best practices. For more information, please connect with us via our Website or call 877.742.4477 ext. 120.
Some Facts About IMO Pre-Authorization:
Our Proprietary Utilization Software interfaces all of IMO services including Case Management, Pre-Authorization, Medical Bill Review and our customized IMO Med-Select Network®.
We have performed Pre-Authorization services for over 15 years and demonstrate an overall average savings of 35-45% for Utilization Reviews alone.
Our qualified staff of nurses and diverse physician panel work cohesively to ensure Utilization Review compliance is met and medical necessity encourages quality health care for the injured employee.
As part of this acknowledgement, once a case is received from the requesting provider, IMO works diligently with all parties to ensure all necessary medical documentation is shared and a fair review is completed.
The requesting provider or the appropriate representative can electronically submit a Pre-Authorization Request through the IMO Website.
Download Pre-Authorization Request Form (Dallas Contact Numbers)
Download Pre-Authorization Request Form (Houston Contact Numbers)





