Injury Management Organization
Founded in 1991, Injury Management Organization, Inc. (IMO) is a managed care company serving public and private employers, nonsubscribers, insurance carriers and third party administrators. Taking quality and client satisfaction seriously, our focus is driven by provider relationships, employee engagement and measurable outcomes.
We are a trusted managed care partner for both private and public enterprise with vast experience in quality case management and positive injured employee outcomes. For over three decades our goal has been to provide industry leading customer service to our industry partners and their injured employees — a goal that has allowed IMO to grow from Texas into multiple other states including Arkansas, Florida, Illinois, Colorado, Louisiana, Oklahoma, Arizona, and New Mexico.
Servant Leadership
At IMO, we strive to provide quality managed care services emphasizing integrity, expertise and teamwork. Servant leadership is our foundation and it is our goal to represent these characteristics in all areas of business.
Leadership
Catherine Benavidez
President & CEO
Lucy Dominguez
Chief Advisor
Donna Ramsey
Vice President of Client Services
Sherry Brown
Senior Account Manager/Network Administrator
Rebecca Mitchell
Director of Human Resources
Clerissa Hadley
Senior Account Manager/Business Development
Alfonso Mumford
Director of Operations, IT & Security
LaTonya Henry
Medical Bill Review Manager
Elisabeth Barnes
Director of Case Management
Dr. Elizabeth Frenzel
Medical Director
Managed Care & Outreach Partners
Managed Care Partners
Outreach Partners
SmartCat Managed Care Software®
SmartCat is a proprietary Medical Case Management Software Product developed by Injury Management Organization. SmartCat enables Telephonic and Field Case Managers to more effectively communicate and track the status of medical cases and injured employees’ medical records.
Lighthouse Resource Group®
Lighthouse Resource Group® operates under IMO to serve clients, acting as a business partner providing a strategic approach to business transformation that drives business results. Services include Strategy Development, Organization Effectiveness, Leadership Development and Talent Acquisition.
Diversity, belonging, equity and community are the foundation and heart of our identity here at IMO. We are committed to express our values through our work.
