Injury Management Organization

Founded in 1991, Injury Management Organization, Inc. (IMO) is a managed care company serving public and private employers, nonsubscribers, insurance carriers and third party administrators. Taking quality and client satisfaction seriously, our focus is driven by provider relationships, employee engagement and measurable outcomes.

We are a trusted managed care partner for both private and public enterprise with vast experience in quality case management and positive injured employee outcomes. For nearly three decades our goal has been to provide industry leading customer service to our industry partners and their injured employees.

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Servant Leadership

At IMO, we strive to provide quality managed care services emphasizing integrity, expertise and teamwork. Servant leadership is our foundation and it is our goal to represent these characteristics in all areas of business.

Catherine Benavidez

President & CEO

Lucy Dominguez, SPHR, MBA

Vice President of Business Development & Engagement

Donna Ramsey

Vice President of Client Services

Managed Care & Outreach Partners

Managed Care Partners

  • Third Party Administrators

  • Insurance Carriers

  • Brokerage

  • Legal Firms

  • Nonsubscribers
  • Higher Education
  • Municipalities

  • Counties
  • School Districts

  • Hospital/Health Care
  • PEO/Staff Leasing
  • Nonprofits
  • Construction

  • Retail and Manufacturing
  • Transportation
  • Restaurant/Grocery/Food Supply

Outreach Partners

SmartCat Managed Care Software®

SmartCat is a proprietary Medical Case Management Software Product developed by Injury Management Organization. SmartCat enables Telephonic and Field Case Managers to more effectively communicate and track the status of medical cases and injured employees’ medical records.

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Lighthouse Resource Group®

Lighthouse Resource Group® operates under IMO to serve clients, acting as a business partner providing a strategic approach to business transformation that drives business results. Services include Strategy Development, Organization Effectiveness, Leadership Development and Talent Acquisition.

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