Donna has more than 30 years of experience in the Medical Cost Containment arena. IMO has the privilege of having Donna as a critical leader within the IMO organization for over 15 years. To name a few of her accomplishments, she was the Senior Director of Clinical Cost Management, Supervisor of Bill Review and Customer Service Representative. Her proven track record and performance have allowed her to build healthy relationships with the Division of Workers’ Compensation along with major carriers, TPAs and employers in the state of Texas. Her ability to manage, implement and deliver a quality cost effective product in Medical Bill Review compliments the Utilization Medical Management, which is necessary for effective Medical Bill Review delivery.
As Vice President of Client Services, Donna leads our effort to maximize efficiency, satisfaction and performance, equipping IMO for the development of expanding its leadership and growth.