Ms. Barnes has ten years of Registered Nurse experience in post-acute neurorehabilitation with high level of patient and family satisfaction. She has extensive experience with rehabilitation with direct patient care, nursing management, residential living administration, and multi-departmental case management. In addition, Ms. Barnes has seven years of administrative level experience in professional leadership, organizational care, conflict resolution, resource and time management, and complex communication skills. She is responsible for the case management of IMO’s clients’ COVID-19 claims. In that role, Ms. Barnes has developed expertise in the case management of complex COVID-19 claims. She is a candidate for certification as a case manager and will be taking the CCM certification exam in the Spring of 2021.