IMO provides clients with Field, Telephonic, Vocational and Catastrophic Case Management services. All our case managers are professionally credentialed with an average of 12+ years’ experience in the industry.
With a 25+ year history in the nonsubscriber market, IMO assists clients with the development of a customized speciality network provider panel, medical case management and on-site services for employers.
Our quality assurance process allows for reliable results for cost avoidance with all types of provider bills in a network and non-network environment. Our bill review interfaces with your claims, network contracts and utilization review.
IMO is certified by the Texas Department of Insurance (TDI) as a Utilization Review Agent (URA) for all lines, including Workers’ Compensation, Provider Networks and Group Health. We follow URAC standards for Preauthorization and utilize Official Disability Guidelines for network and non-network best practices.
IMO Managed Care® is passionate about providing industry leading customer service. The satisfaction of our partners, providers and adjusters is paramount. Please tell us about your experience so we can continue to improve our service offerings.