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Provider Satisfaction Survey
*IMO Med-Select Network
®
Claims Only
1
Please rate the following statements:
I have been satisfied with the quality of customer service offered by the IMO Med-Select Network® team.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I found the IMO Med-Select Network® Website helpful & user friendly.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I was satisfied with both the processing of my billing and payments for services rendered.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I was contacted and given an opportunity for a Peer-to-Peer discussion prior to a decision of non- authorization for all utilization reviews.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I was provided appropriate and timely feedback from all Specialists in the IMO Med-Select Network.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Out of Network referrals were promptly addressed & responded to within 7 days if found to be necessary based on availability and/or accessibility.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I have a clear understanding of the requirements associated with a 1305 Workers’ Compensation Health Care Network.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
General Comments or Suggestions
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