IMO Managed Care® is passionate about providing the industry leading customer service. The satisfaction of our partners and injured employees is paramount. Please tell us about your experience so we can continue to improve.
IMO Experience with Networks
IMO has the necessary expertise in the delivery of networks. From implementation to administration, we have demonstrated effective results the carrier can be confident with.
Return to Work
Working collaboratively with the employer at the onset of the injury is critical. IMO utilizes measurable tools and always encourages that safe and productive Return to Work benchmarks are met.
Quality Medical Care
We strive to provide intentional treatment care plans using evidence based guidelines such as the Official Disability Guidelines (ODG) and the Medical Disability Advisor (MDA).
Performance
IMO understands the importance of impacting through outcomes. The Division of Workers’ Compensation’s Performance Based Oversight (PBO) rates IMO clients at the high performing tier level.
Medical Case Manager
Each injured employee is assigned a Telephonic Case Manager and, if necessary, a Field Case Manager based on severity levels. Effective communication and prompt scheduling is guaranteed.
